When you dial 2-1-1 and, at the prompt, press"1" for "crisis," you will be connected to a trained EMPS counselor. EMPS will help resolve the crisis immediately over the phone or will come immediately to your location. EMPS responds 24 hours a day, 7 days a week. Services are confidential, and there is no cost to the family.
What does Mobile Crisis do?
Mobile Crisis helps resolve behavioral or emotional crisis, at home, in school, wherever help is needed.
Crisis Clinicians respond immediately to the crisis, and work with the child and family to develop a crisis plan to bring the situation under control as soon as possible.
What happens next?
Support is provided to the child and family for up to 6 weeks. Follow-up care involves the child, family members, and community based supports.
I have more questions, who should I ask?
You can dial 2-1-1 with any questions you may have about 2-1-1 or Mobile Crisis services.